When the photos say the opposite of reality!

$100,000 at stake: when appearances are deceptive

An inground pool that seems to have “emerged from the ground”: at first glance, the scenario announces major works. With costs that could quickly reach $100,000, the case seemed to have serious consequences. However, an on-site inspection by one of our experts revealed a very different reality.

A claims adjuster entrusts us with the photos of his insured and the concrete pool seems to have emerged from the ground. This is also what the owner of the pool says. Already, in a case like this, major compensation costs are expected. Reconstructing such a pool after an exit from the ground often costs almost $100,000.

Given the risks and the amounts involved, Detecto told the insurer that an on-site visit could clarify the situation. One of our specialists therefore came to carry out a thorough inspection.

After the analysis and inventory carried out by our team, it is now obvious that it is the sidewalks that are subsided and not the pool that has moved. The wear and tear of time and the construction of the sidewalks caused them to subside and no disaster is finally involved in this case.

A reversal of situation that changes the picture a lot in the end — the visit was worth its weight in gold, again!

At Détecto, our expertise in pool inspection has been built over the last 30 years. With more than 15,000 pools inspected, our team has a keen eye and an accurate analysis of the real condition of your pool.

Our neutrality also makes all the difference. We do not sell pools or equipment, which allows us to offer you an objective assessment and tailored recommendations — without conflicts of interest.

Whatever your situation, do not hesitate to contact us. We will be happy to help you better understand your pool and make the right decisions.