New pool ruined in less than 2 years

New pool ruined in less than 2 years: what no one told you

A recent above ground pool should never become a total loss after one or two winters. However, these situations occur more often than one might imagine. When such a recent pool becomes a total loss, the disappointment is immense — and questions begin. Is it a manufacturing defect, an installation error, or a winterization problem?

Unfortunately, aboveground pools are relatively fragile nowadays; they don't forgive ground movement during the winter, or water loss. In fact, during the winter, if the pool leaks, the mass of ice that rests on the water can fall heavily to the bottom of the pool and deform the walls.

Even if you use your seller's warranty, there is a good chance that the seller will refuse to compensate you. Installation errors and manufacturing defects are fairly rare but not impossible. Most often, preparing the pool for winter is the cause of significant damage.

If you think it was your mistake, your home insurance policy could cover you. But if you did business with a company to do the work, they could be recognized for their fault.

With a specialist report signed by Detecto will help you support your claims in your negotiations. Moreover, it is common for the pool specialist to offer a settlement as soon as an expert report is filed.

Also, Détecto can advise you to consult the Consumer Protection Office to find out more about your remedies in the case of recent pools whose normal lifespan is not respected.

Luckily, our experts can recognize the real causes of the damage and help you understand what happened and guide you through the next steps.

At Detector, our expertise in pool inspection has been built over the last 30 years. With more than 15,000 pools inspected, our team has a keen eye and an accurate analysis of the real condition of your pool.

Our neutrality also makes all the difference. We don't sell pools or equipment, which allows us to offer you an objective assessment and tailored recommendations — without conflicts of interest.

Whatever your situation, do not hesitate to contact us. We will be happy to help you better understand your pool and make the right decisions.